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Frequently Asked Questions

  • Q. 1.How Long Can I Get The Feedbacks After We Sent The Inquiry? 

    We will reply you within 12 hours in working day.

  • Q. 2.Are You A Direct Manufacturer Or Trading Company?

    We have our own punching factory, we also have our own international sales department. We produce and sell all by ourselves.

  • Q. 3.What Products Can You Offer?

    We focus on HVAC refrigeration heat exchangers, like condensers and evaporators.

  • Q. 4.What Applications Do Your Products Relate To?

    Our products cover a wide range of industries including automobile & truck, construction machinery, agricultural machinery, shipbuilding, petroleum machinery, construction, electric machine, power equipment and so on.

  • Q. 5.Can You Do Customized Products?

    Yes, we are mainly doing customized products according to the customers’ drawings or samples.

  • Q. 6.Do You Have Some Standard Parts?

    Yes, besides the customized parts, we also can offer some standard parts which are mainly used for house hold air conditioner, including condensers and evaporators.

  • Q. 7.How About The Capacity Of Your Company?

    We have 4 modern types of production lines. And our annual production capacity is over 200,000 pieces.

  • Q. 8.How Many Employees Of Your Comany?What About The Technicists?

    We now have 30 employees, including 10 engineers and 20 technicians.

  • Q. 9.How To Guarantee The Quality Of Your Goods?

    Firstly, we will do the inspection after every process. For the finished products, we will do 100% inspection according to the customers requirements and the international standard.

  • Q. 10.What’S The Payment Term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, etc.

    For mass production goods, you need to pay 30% deposit before producing and70% balance against copy of documents. The common way is by T/T. L/C is also acceptable.

  • Q. 11.How To Deliver The Goods To Us?

    Normally we will ship the goods to you by sea, because we are in Hangzhou, and we are only 200 kilometers away from the Ningbo Port or Shanghai Port, it is very convenient and efficient to ship goods to any other countries. Of course, if your goods are very urgent, the Hangzhou Airport and Shanghai Airport are also very nearby.

  • Q. 12.Where Are Your Products Mainly Exported To?

    Our products are mainly exported to over 30 countries such as USA, Italy, UK, Korea, Australia, Canada,Iran and etc.

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